How to impress and retain customers with world class customer experience

Download the full La-Z-Boy case study here!


La-Z-Boy has been producing the world’s most comfortable furniture for over 90  years. The company manufactures a full line of products for the living room and family room, including the company’s world-famous recliners! 

La-Z-Boy understands that today's customer is information-oriented and digitally-connected. While consumers may be unfamiliar with the term last mile, they know they expect passive solutions with real-time information. La-Z-Boy was eager to find a last mile solution that matched the quality of their products.

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Topics: Final Mile, case study, Customer Service

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